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If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending on how late you arrive, your therapist will determine if there is enough time remaining to start the treatment. Regardless of the length of the treatment given, you will be responsible for the “full cost” of the session. Out of respect and consideration for your therapist and other customers, please plan accordingly and be on time.
Our Cancellation policy – 24 hours-notice please. If cancellation is under 24 hours and we have filled the appointment, there will be no charge. Otherwise, the cancellation fee will be 50% of the scheduled appointment fee.